Support Worker – Days & Nights Exeter, Devon About Us Exeter CITY Community Trust is Exeter’s leading health and wellbeing charity working in partnership with Exeter City Football Club. Working across Exeter and the wider Devon area, we deliver physical activity, education, health and wellbeing programmes and courses to all members of the community, with our programmes reaching more than 45,000 members each year. We are open and accessible to all, regardless of if you play football, support football, or even like football – in fact, around 48% of our work is not football-related. We want to improve life opportunities for all and we’re currently looking for a Support Worker to join our team and help us do just that. The Benefits – Competitive salary If you have experience of working with vulnerable people or those with complex needs and you’re looking for a career where you can help disadvantaged people make positive and lasting changes to their lives, we want to hear from you. Our mission is to raise aspirations and provide opportunities for all people to achieve their potential through the power of sport, education and physical activity. We’re looking for dedicated individuals who share our values and beliefs to join us and help our service users develop the skills they need to lead happy, independent lives. The Role As a Support Worker, you will provide a consistent support service to our service users. Reporting to the Operations Manager, you will assess, support and oversee the risk management of our residents and provide information and guidance as appropriate. Working in a small, dedicated team, you will help our residents develop their independent living skills by signposting them to relevant services and creating support plans, with the aim of preparing them to move on to independent accommodation, employment or further education. Additionally, you will: – Ensure the safety and security of the residents within our properties – Maintain a secure environment for visitors and colleagues – Acquire and provide up-to-date and accurate information relating to residents and the service as a whole About You To join us as a Support Worker, you will need: – Experience in working with vulnerable people or those with complex needs – Experience in managing complex and difficult situations – Knowledge of homelessness and the impact on young people – An awareness and understanding of the issues and needs of the service users – Good time management with an ability to work under pressure and manage any conflicting priorities – Strong interpersonal skills with the ability to build and maintain effective relationships with residents and colleagues – The ability to adapt to a changeable environment, responsibilities and residents – A good understanding of safeguarding, risk assessments, confidentiality and support plans Experience of working in supported housing would be beneficial to your application. A qualification in a relevant field such as Health and Social Care, First Aid in the Work Place, drugs and alcohol and/or Health & Safety would also be an advantage. It is our responsibility for safeguarding and promoting the welfare of all people in our care. All applicants will need to evidence their suitability to work with vulnerable people. The safe recruitment of staff at Exeter City Community Trust is the first step to safeguarding and promoting the welfare of people in our care. Exeter City Community Trust is committed to safeguarding and promoting the welfare of all people in its care. As an employer, Exeter City Community Trust expects all staff and volunteers to share this commitment. This role will involve the following working patterns: Day Shift (Monday to Sunday from 9am to 5.30pm) or overnight, 12 hours shifts on a rota system. Normal office hours are 8am to 8pm and some weekend and office cover shifts will need to be rota’d in. Other organisations may call this role Social Worker, Residential Care Assistant, Housing Support Worker, or Community Support Worker. Webrecruit and CITY Community Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re seeking your next challenge as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.